McLaughlin Car Transport Privacy Statement
McLaughlin Car Transport appreciates the importance of keeping personal information private and protected for everyone using our website and our services.
You can be assured that we do our best to ensure that your personal information is secure so that your confidentiality is maintained. We adhere to the provisions of the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) that came into force on 25 May 2018, which gives you control over the information we store about you, and how we contact you in the future.
We will only use your information so we can communicate information to:
- answer a query;
- provide a quotation; and/or
- provide information on our services.
This policy explains how we achieve these goals and gives details of our privacy practices, including what information we collect about people through our website. It also outlines how the information will be used or disclosed, and rights with respect to our collection and use of personal data.
By using our services and providing us with your personal information you are accepting the practices described in this Privacy Policy.
Who we are
McLaughlin Car Transport provide services to transport private cars, vans and small commercial vehicles throughout Ireland, Britain and Europe.
Our business is located at:
McLaughlin Car Transport
141 Clooney Road
Greysteel
County Londonderry
Northern Ireland
BT47 3DX
Our website address is: www.eamonmclaughlin.com
By contacting us, using our services, or visiting our website, which is owned and controlled by us, you are accepting and consenting to the practices described in this policy unless you inform us otherwise.
What personal data McLaughlin Car Transport collects and why we collect it
McLaughlin Car Transport collects personal data in three ways:
- Information from McLaughlin Car Transport online enquiry forms
- Information from McLaughlin Car Transport telephone enquiries
- Information from McLaughlin Car Transport completed documentation required to provide our services
In general, information we collect is used to provide you with a service that you have requested, to answer an enquiry, or as part of our activities or promotional programmes. We may ask you to provide us with personal information on a voluntary basis in certain areas of our services. This information will be used for the purposes outlined at the time of collection this information.
What information we collect from McLaughlin Car Transport online enquiry forms and why?
We collect your name, email address, telephone number, vehicle make, model and registration number, pickup location and delivery location.
We use this information to provide you with a quotation for using our services or engaging our services; for example, to confirm collection and deliver of a vehicle on your behalf.
We will use the personal information provided by you to:
- Provide the service booked
- Provide additional services through third parties requested by you
- Process your payment for the service
- Inform you about similar products or services that we provide in connection with the service.
Contact forms on our website
Contact forms are provided on our website to enable website users to seek a quotation, submit questions and comments in relation to using our services. This information is collected and stored at our office and on our servers. It may be shared with the specific providers the information is relevant to in order to provide our services. Information collected through any contact forms will not be shared with others or used for marketing purposes unless we specifically ask for your consent.
Use of cookies on our website
What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our website.
As is standard practice on many websites and online services, McLaughlin Car Transport online services use ‘cookies’ and other technologies to help us understand which parts of our website are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and similar technologies to see if our social channels are bringing people to our website. We use cookies and other technologies to study traffic patterns on our website, to make your visit to our website even more rewarding as well as to study the effectiveness of our communications. We also use cookies to customise your experience and provide greater convenience each time you interact with our services.
If however, you prefer not to enable cookies you can disable them on your PC and laptop. Please note that certain features of the McLaughlin Car Transport website will not be available once cookies are disabled. In order to maintain the security of your session, by using the McLaughlin Car Transport website you are giving implied consent that you are happy for cookies to be set.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users’ movements around the site and to gather statistical information about our user base as a whole.
In some of our email messages we use a “click-through URL” linked to content. When a customer clicks one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our communications. If you prefer not to be tracked, simply avoid clicking text or graphic links in the email or website.
Who we share your personal data with collected on our website
McLaughlin Car Transport will not and will never share, disclose, sell, rent, or otherwise provide personal information to other companies for the marketing of their own products or services.
Data collected on McLaughlin Car Transport website may be shared with other partners to provide services on our behalf.
How long do we retain your data
We will not store your data for any longer than is necessary. If you are a user of our services, then your information will be held for as long as you continue to use our services.
If you cease to use our services, your personal data will be anonymised for statistical purposes shortly after you stop using our services.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Access and correction of your information
You have a right to know about the personal information that McLaughlin Car Transport holds about you and to receive a copy of that information on request. You also have a right to request corrections to, or deletion of, the information that McLaughlin Car Transport holds about you. If you wish to exercise these rights please contact us by post or email at the address details shown at the end of this page. We will send you a copy of all the personal data held about you.
Security – how we protect your information
We build in safeguards to keep all your personal information as secure as is digitally possible. In addition to a rigorously enforced data handling policy, all our staff members are made aware of their obligations to keep the information for authorised use only. Of course no technology is foolproof, but we have made every reasonable effort to keep our systems up to date with the relevant protocols.
The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). By providing us with your personal data, you agree to this transfer, storing and/or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers or on secure servers operated by a third party.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
All personal data is accessible only to those who need to use it. We make that judgement based upon the sensitivity and value of the information in question; We always consider keeping personal data:
- in a lockable room with controlled access;
- in a locked drawer or filing cabinet;
- if data is computerised it is stored on our network servers, local computers or mobile devices that are password-protected and have suitable security access levels determined, applied and monitored;
- particular care is taken of portable ICT equipment, memory sticks, etc, which are password protected and encrypted to prevent unauthorised access;
- sensitive personal data is not kept on memory sticks or routinely taken from McLaughlin Car Transport premises on any form of removable media.
The security measures that we have put in place ensure that:
- only authorised people can access, alter, disclose or destroy personal data;
- those people only act within the scope of their authority; and
- if personal data is accidentally lost, altered or destroyed, it can be recovered to prevent any damage or distress to the individual concerned.
Who should you to contact about your data
If you have any questions about this Privacy Policy, the privacy practices of McLaughlin Car Transport or if you want to exercise any of the rights that you are given under this Privacy Policy you can contact:
McLaughlin Car Transport
141 Clooney Road
Greysteel
County Londonderry
Northern Ireland
BT47 3DX
Telephone: 028 7181 1161
Email: info@eamonmclaughlin.com